Practice-based learning · Australia

Learning people actually practise, not just complete.

The skills that matter most at work are conversations: raising performance, handling a complaint, saying no to a request. You can't learn those by clicking next. Lazuro gives your people somewhere to say them out loud first, to someone who answers back.

Don't take my word for it: the conversation here is live. Pick one and start talking.

Start talking
Try a practice conversationA brief, a spoken conversation, a scored debrief. About five minutes.
Live demoMicrophoneFree

What your learners get: a brief, a spoken conversation, a scored debrief. Three to try, about five minutes each.

The Conversation Builder

You write it. The AI plays it. Your people talk it through.

The conversation above was written in the Conversation Builder. You give the other person a history, a mood and a reason they're guarded, pick their voice, and set what your learner knows, what to aim for and how it's scored.

Then talk it through yourself, right there, and paste one embed code into your LMS. Learners open it with no login, just talk, and get a debrief scored against your objectives. Typing is on the side for anyone who needs it.

The Conversation Builder: the scenario form on the left, and the learner's view of the brief on the right.
Ways to work with Lazuro

Build it yourself, have it built, or learn to build

Build it yourself, have it built, or learn to build. One idea underneath: people get better at hard things by practising them.

Self-serve tool

The Conversation Builder

A spoken practice conversation your people just talk through, back and forth. Write it, talk it through yourself, and embed it anywhere. Free to write and try. A Lazuro Tools plan saves up to three conversations and gives your learners 100 rehearsals a month.

Free to try · $29 a month to share

Built for you

Custom learning modules

Interactive modules designed and hand-coded for their subject, delivered as SCORM for any LMS. Where the subject is a conversation, the rehearsal is written with you and built in, not bolted on.

Scoped in conversation

Training day

Sustainable AI Practice

A hands-on day for learning design teams. Instead of paying a model to remake the same output every week, your team learns to use AI to build the tool that makes it, once. Everyone leaves with something that runs.

In-house, 6 to 12 people

What makes it practice

A rehearsal, not a chatbot

Said out loud, not typed

Learners speak and the character answers in a real voice, then waits for them. Nobody gets to draft the perfect reply in a chat box, which is exactly what they can't do in the real room. Typing is there for anyone who needs it.

The other person has a reason

Every character holds something back: a sick parent, a boss who blamed them, a request refused once before. They only give it up if the conversation earns it, so a learner who rushes gets a polite "I'll do better" and a debrief that says so.

Scored against what you set

You describe what poor, OK and good look like for each skill, in behaviour you could see in a transcript. The debrief quotes the conversation back as evidence, so "7 out of 10" means something the learner can act on.

Nothing for IT to install

One iframe in the LMS you already have. No learner accounts. Conversations are stored in Sydney, your account never sees transcripts, and they're de-identified after 30 days.

Who you'll work with

Deliberately small, deliberately hands-on.

I'm Jared Fraser, a learning designer and organisational development professional with a career in higher education: designing capability programs, coaching managers through difficult conversations, and seeing which training changes behaviour and which just ticks a box.

When you work with Lazuro, you work with me. The person who scopes your project is the person who designs and builds it.

More about the practice

Everything in the showcase is live

Nothing there is a storyboard: a seven-minute manager module that ends in a live rehearsal, a whole organisation rendered as a universe you can fly through, films made in the browser, and a SCORM packager that runs without uploading a thing.

Open the showcase →

Who it's for

Teams who need capability, not compliance theatre

Australian organisations of every size, and the people who look after how their managers and frontline staff learn:

People & Culture teams L&D and learning design Manager development programs Customer service and complaints Higher education professional development Performance conversations Flexible work requests Escalated complaints Feedback that lands

Which conversation do your people keep avoiding?

Write it in the builder this afternoon, or tell me about it and we'll work out the right approach together.